Q: 1, When can I expect my order to arrive?All items will be shipped through EMS within 2 business days upon the payment is received and the delivery takes about 5-6 days to major countries. Q:2, Where do I track my item?Online tracking number will be provided via Paypal to track the delivery status after parcels being posted. And it usually takes 24-36 hours for the post office to input the parcel information.Please track at your local EMS post services. Q:3, What is Sole Locker.Com’s return policy? All sales are final. No return or exchange except for incorrects items or size sent. Q: 4,Are Sole Locker.Com’s products authentic? Yes. We only sell Nike authorized authentic shoes. No variants and no fakes. Our shoes are supplied by authorized nike retailers. Q: 5,Is my payment to Sole Locker.Com secure?
Yes.Your payment are done online through the 100% secured "https" Paymate server.
Paymate is a secure, accurate and reliable Internet payment service available to individuals, businesses and other organisations.
You can use Paymate to make secure payments to any registered Paymate client, without divulging your personal or financial details to them. You can use a credit card to make a payment from any of 37 countries, in either Australian Dollars or US Dollars. You do NOT need to be registered with Paymate to make an Express Payment via credit card!
Buyers and sellers are protected by Paymate’s world-class risk management systems. Paymate conform to Payment Card Industry standards for credit card information security and hold an Australian Financial Services License (No.290582).
Sole Locker.Com will never get your credit card number (Paymate transfers your payment to us) and you never have to worry about your credit card info gets stolen or sold to other party online because Paymate protects the sensitive information on its online secure servers
Q: 6, Sole Locker.Com suppliers?Sole Locker.Com purchases from authorized Nike dealerships and stores. We have a staff of shoe experts and collectors that examines our shoes for authenticity. Sometimes we rely on these people to supply us the shoes that we do not have them in stocks. So do not be surprised if your shippment are sent from United States, China, Japan or Taiwan instead of our hometown Australia! Jeff-- United States, supplies us those USA exclusive releases. Mike Geng—China, works for NIKE Shanghai, supplies us the early release Air Jordan or Sample shoes. Jacky Wang—Taiwan, works for NIKE Taiwan, supplies us the rare Nike shoes or Sample shoes Takahashi —Japan, has a store in Tokyo, supplies us the rare collectables shoes or Japan exclusive releases. Big thanks for all of them J
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